Subject of Complaint :Pathetic service. My A/C No.578802
Company / Product Name:Hathway Internet Service
State :Maharashtra
Complaint Details : My A/C No. is 578802. I am using the Hathway internet service since last 7 years at my residence in Mulund. Since last 1 years the service has become pathetic. In last 6 months i must have made complain call to customer care more then 10 times. Surprisingly I always use to get 1 answer from the customer care after checking data status “There is a signal drop occurring”. I do not understand that if there is a serious technical issue since last many months then why Hathway is not taking counter measure to solve it permanently.
It seems Hathway is not interested to do the serious business!
I generally pay for 1 year and in 1 year on an average the internet service was down for around 2 months. So if Hathway doesn’t solve this issue on serious basis then i will definitely have to approach Consumer Court.
Name :Swapnil Patel
Mobile no :9820535420
Email address :swapnil169@gmail.com
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