Subject of Complaint :Repeated slow speed of 500 kbps on a 5 MBPS Subscription
Company / Product Name:Hathway Internet
State :Karnataka
Complaint Details : It really pathetic that in spite of subscribing for a 5MBPS connection, my connection speed is 512 KBPS.The customer care told me that I was below my cap of 30 GB. This complaint is taking way too much time to resolve with incompetent technical support from hathway.They seem to be more interested in keeping the phone than resolving my issue.
I want to cancel and demand a refund have 2 months paid internet to go and hate this company and services.My complaint number is #9528620.
I do not need any more sweet talkers but a straight forward way to get my money back.
This is my 7th month using hathway internet and regret moving from Tikona internet which was so consistent inspite of its limited bandwidth options.
I am sure the CEO of this company is himself not using Hathway internet.
Name :Vidyanand Natarajan
Mobile no :9886948100
Email address :vidyanandn@gmail.com
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