Subject of Complaint :Online post paid recharge Through NetBanking Failed but Money got Deducted
Company / Product Name:TATA DOCOMO
State :Karnataka
Complaint Details : Dear Sir
I was trying to pay my post paid internet connection with Rs 1348 from https://tatadocomo.yahoo.com/ on 02/05/2014. Money got
deducted from my ICICI netbanking account but I got the message that “We could not ascertain the status of your card transaction from Payment getway. “. I’ve placed a complain in the customer care, complain no. 413627437.
My tatadocomo ph no : 9243553511
Today morning I got a call from your help desk, saying that money has been transferred to my account which is not correct. I’ve checked it’s not credited to my account.
Details of transaction are:
BIL/000584923100/netbill/TATADOCOMO_MICI
please take the necessary steps.
thanks and regards
susikta chaudhuri
Name :susikta chaudhuri
Mobile no :8884408543
Email address :susikta@gmail.com
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