Subject of Complaint :MBlaze Deactivated and neither reactivate nor return money
Company / Product Name:MTS
State :Rajasthan
Complaint Details : I was not using MBlaze from very long time. So I asked customer care if my data card is active and if I could recharge and start using it. They gave me the status as active and after 2-3 days I recharged for 399 Rs. My data card worked for 3 days and then stuck. I again called customer care and they says that my card was not used for some period of time and it is permanently deactivated.
If my data card was deactivated, why could I able to recharge? They should either refund my money back or reactivate my data card at least for this month for what I recharged.
When I asked customer care they says that I can not get refund and there no process to reactivate the card also.
Name :Vaibhav Porwal
Mobile no :9940316078
Email address :pvaibhav.1510@gmail.com
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