Subject of Complaint :Speed Issue
Company / Product Name:MTS Data Card
State :Tamil Nadu
Complaint Details : Dear Sir,
Sub : Speed Issue
Ref : data card no. 8925979048
I purchased a MTS data card from Sachin linkk at CIT nagar on 07th feb 2014, activation date 09th feb 2014 there onward i unable to use my data card after that i log a complaint in customer care same day he told me to send a one person(Mr.Suresh) by next day that is monday 10th feb 2014 come and collect my data card due some software problem in data card.
As i received the data card 20th feb 2014 (8.30pm) handover by Mr.Suresh and check my data card in my residence place its not getting minimum speed after that i spoke to Mr.Kishore regarding the speed issued he sent one person from (i dont know he is name) he came on 23rd feb 2014 with one laptop and check tower signal feasibility and he’s also confirm speed issue “not getting more than 1mbps. After that i spoke to Mr.kishore he said one small antenna will fix your terrace and you will get speed and also confirm he dont have stock then let you known when stock is come.
still going on……..
As my request on 18th march 2014 kindly stop temporary my data card because iam not getting speed i cant kept idle without porper speed pl stop i told to Mr.Kishore.
Till that this issued not solve still process, I hope u to understand my problem and rectify ASAP
(And Also for your kind notice my data card activation date 09th feb 2014 still from not working due software problem, my data card serviced the handover to me on 20th feb 2014(08.30pm),But i received feb month bill from 09th feb 2014 to 28th feb 2014 in this regard i spoke to Mr.Kishore he help me and discount Rs.353/- from feb month bill)
Thanking you
Madanraj.S
(+919940012512)
my email id – smadan09@gmail.com
Name :Madanraj.S
Mobile no :9940012512
Email address :smadan09@gmail.com
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