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Reliance -Whats app plan balance deduction

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Subject of Complaint :Whats app plan balance deduction

Company / Product Name:Reliance

State :Delhi
Complaint Details : My mobile no is 9555412882. i had subscribed 16 rupees whats app plan on 14/12/13. problem is that when i starts using whats app, they charge me and my main balance was deduct. till date they deduct more then 150 from my main balance. i have called many times to costumer care they told me you are using GPRS thats why balance has deducted, but i have not used internet on my mobile. i have disable my auto updation settings, even i have not open google in my mobile. just use whats app but they charge me to use whats app. they did not give proper response. reliance is cheater. i want my money back.

Name :Prakash Mishra
Mobile no :9555418228
Email address :prakash.mishra269@gmail.com

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