Subject of Complaint :Package Expire Date not extended
Company / Product Name:Pre-Paid Internet
State :Gujarat
Complaint Details : My Account No is A000003309 and User Name is kaushalvisani my area is Gotri and city is Vadodara, Gujarat. I log case# 20131220049 where Internet was not working and it took about 10 days to resolve the problem, During those time I won’t be able to use my Pre-Paid Internet account and Customer Care assure me that those days will be carry forward in your plan. but after taking so many follow-up with various person this is still outstanding
As per Customer Care they have provided me information of Ravi and his number is 909945326. Many time I called to that number and explain them my query but no result for it.
I am not suggesting to taking Hathway as it has worst customer care support
Name :Kaushal Visani
Mobile no :9426256089
Email address :kaushal.mca@gmail.com
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